CredEdge is a Division of ClinicMind = an All-In-One Practice Management Solution

1. Maximize insurance reimbursement for healthcare practice owners
2. Discover root causes for medical insurance claim denial, underpayment, or delay and propose resolutions
3. Interact with the US-based insurance carriers to 
4. follow-up on unpaid claims, delayed processing, and underpayment
5. plan and execute medical insurance claim denial appeal process  
6. Interact with US-based practice owners and clinicians on completing and correcting any missing or incorrect data on their insurance claims

1. Minimum of 6 months experience in US-based AR follow-up and charge and payment posting
2. Familiar with US medical insurance industry and insurance claims processing cycle
3. Knowledge of ICD-10, CPT, and HCPC 
4. Understand CMS-1500 and UB-04 claim formats
5. Experience in Vericle Software is a must.
6. Excellent listening, communication, and problem-solving skills
7. Self-motivated and able to work autonomously

1. High comfort level working on Eastern Time Zone/US Shift
2. Good internet access at home
3. Mobile Hotspot
4. Laptop/Desktop of at least 8 GB

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ClinicMind is a Health IT and Revenue Cycle Management company offering cloud-based medical practice management software, including Electronic Healthcare Records, and Revenue Cycle Management Services. 

We are looking for Help desk support specialists to provide technical assistance and support related to our software. You will be responsible for answering queries and addressing system and user issues in a timely and professional manner.

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RESPONSIBILITIES

1. Interact with customers
   1. Train customers to use the system
   2. Solicit client referrals and testimonials   
2. Troubleshoot user problems
   1. Figure out the objectives of the users’ actions and their obstacles 
   2. Respond to basic medical billing questions  (upon completing mandatory on the job training)
   3. Work together with our software support and account management teams to solve client problems
3. Build a shared Help Desk knowledge base
   1. Create short user training videos and training presentations
   2. Document problem solutions (upon completing mandatory on the job training)
4. User Training
   1. Train users on a one on one basis regarding the use of the system
   2. Host Webinars weekly for clients

 QUALIFICATIONS

1. One year software product Help Desk experience, preferably in client support of Electronic Healthcare Record (EHR) software and/or Medical Billing service
2. Patience in asking questions to understand the root cause of the problems
3. Empathetic to customer needs
4. Solid problem-solving skills
5. Outstanding teamwork, positive “Can-Do” attitude
6. Excellent verbal and written communication in English  
7. College degree or equivalent (College education in computer science or engineering is a plus)

 NOTE

• Must have stable internet connection minimum of 5 MBPS
• Must have a mobile data plan as a backup
• Must be in a quiet environment
• Must be comfortable working the US business hours
• Must own a PC with at least 8 GB of memory

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ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, seeks a CPA who will directly report to CFO. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

ClinicMind is a leading company providing Healthcare IT and RCM services, including EHR software and medical billing in the US. We’re hiring a UI/UX Designer to help us keep growing. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

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RESPONSIBILITIES

1. Discoveryﾠ- talk with stakeholders to brainstorm and document current workflow shortcomings and pain pointsﾠ
2. Analysis
   1. Create mapping, personas and use cases (if needed)
   2. Analyze gathered data and determine improvements/solutionsﾠ
   3. Create sketches or lo-fi mockups that show your solutions and improvements and apply your knowledge in UI/UX on it
   4. Present sketches/lo-fi mockups to stakeholders for initial review
3. Design
   1. Design well-crafted, client-focused UI prototypes (hi-fi) that fit the specific project requirements; and company visual assets (if needed)
   2. Maintain consistency in style/branding standards on fonts, colors, images, etc.
   3. Present design proposals to stakeholders and accommodate feedback accordingly

MINIMUM QUALIFICATIONS

1. Two to three years of experience inﾠ
   1. Designing web user interfaces
   2. UI/UX design (plus points if you have experience in designing EHR UI)
2. Good understanding ofﾠ
   1. UX design and usability and how it relates to visual design
   2. technology limitations and the ability to work with technology requirements
3. Familiarity with
   1. using wireframing/prototyping tools
   2. creating assets (vector, icons, guides, etc.)
4. Good command of spoken and written English
5. Bachelors in Design, Computer Science or relevant field

PLUS (BUT NOT REQUIRED)

• Knowledge of Material Design and its limitations in terms of coding
• Understanding of US healthcare system
• Good knowledge in Figma

NOTE

• Must have stable internet connection minimum of 5 MBPS
• Must be comfortable working the US business hours (EST)
• Must own a laptop with at least 8 GB memory

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ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, seeks a Credentialing Supervisor who will lead the Credentialing Department. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

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RESPONSIBILITIES

1. Perfect client experience
2. Solicit client referrals
3. Implement an automated client relationship management system 
4. Maintain accurate and current client credentialing process information  
5. Inform clients about new regulations, expiring certificates, reapplications, and deficiencies in credentialing requirements
6. Inform client providers and coaches informed about the status of their credentialing

QUALIFICATIONS

1. Minimum three years of client account management experience in a relevant industry
2. Minimum six years experience in healthcare provider credentialing process
3. Familiar with US medical insurance industry 
4. Knowledgeable of the related Credentialing accreditation and certification requirements.
5. Excellent listening, communication, and problem-solving skills
6. Self-motivated and able to work autonomously
7. College degree engineering, nursing, healthcare, or psychology

1. High comfort level working on Eastern Time Zone/US Shift
2. Good internet access at home
3. Mobile Hotspot
4. Laptop/Desktop of at least 8 GB

Apply Now